Data Deletion

MarkCompass Data Deletion Instructions

Effective date: June 26, 2026

Use this page to request deletion of MarkCompass data, including Facebook and Meta Ads OAuth data connected to your workspace.

Request deletion by email

Send an email to support@markcompass.com with the subject line MarkCompass Data Deletion Request.

Include the email address on your MarkCompass account, your organization name, and, if your request is about Facebook or Meta Ads, the Facebook profile email or ad account ID involved.

What we delete

  1. Connected OAuth credentials and access tokens, including Meta Ads/Facebook OAuth tokens stored for your workspace.
  2. Connected-account metadata such as ad account IDs and connection status, unless we must retain limited records for security, fraud prevention, tax, or legal reasons.
  3. Uploaded documents, CRM contacts, signup/intake records, email drafts, campaign notes, and other workspace content you ask us to delete.
  4. Your MarkCompass login account and organization workspace, if you request full account deletion.

Timing

We will acknowledge deletion requests when received and aim to complete verified requests within 30 days, unless a longer period is required by law, security investigation, backup retention, or dispute handling.

Revoke Facebook access directly

You can also remove MarkCompass access from Facebook by going to Facebook Settings, then Business Integrations or Apps and Websites, and removing MarkCompass. Revoking access stops future OAuth access, but you should still email us if you want stored MarkCompass data deleted.

Questions

For privacy details, read our Privacy Policy. For service terms, read our Terms of Service.